Privacy Policy

At WiseFlowAI, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, interact with us, or use our services.

Information We Collect

We may collect the following types of information:

Personal Information: Your name, company name, email address, phone number, billing details, and any information you provide when contacting us, requesting a demo, or using our services.
Non-Personal Information: Technical data such as IP address, browser type, device information, and site usage patterns.
Information from Third Parties: If you interact with us through social media or third-party services, we may receive information depending on your privacy settings.

How We Use Your Information

We use the information to:

– Deliver and manage our services (AI automation, CRM, chatbots, training, and consultations);
– Respond to inquiries and support clients;
– Send newsletters, event invitations, and promotional content (only if you opted in);
– Improve website functionality and offerings;
– Comply with legal obligations and protect against fraud or misuse.

Legal Basis for Processing (GDPR)

We process data under the following legal bases:

– Contractual necessity (to provide services you request);
– Legitimate interests (to improve our services and maintain relationships);
– Consent (for marketing communications and cookies);
– Legal obligations (to comply with laws and regulations).

Cookies

Our website uses cookies to improve browsing, remember preferences, and analyze usage.

– Necessary cookies: for site functionality;
– Analytics cookies: to understand usage;
– Marketing cookies: only if you consent.

You can refuse cookies in your browser settings or withdraw consent, though some features may be limited.

Data Sharing and Disclosure

We do not sell or rent your data. We may share it with:

– Service providers (hosting, analytics, email delivery);
– Business partners (only with your consent);
– Legal authorities (if required to comply with law).

International Transfers

If your data is transferred outside the EEA, we use safeguards (such as Standard Contractual Clauses) to protect it in line with GDPR.

Data Security

We use technical and organizational measures to secure data. However, no method of transmission or storage is 100% secure.

Data Retention

We retain personal information only as long as necessary for the purposes described or as required by law. When no longer needed, data is securely deleted or anonymized.

Your Rights

Depending on your location, you may have the right to:

– Access and obtain a copy of your data;
– Request corrections or updates;
– Request deletion (“right to be forgotten”);
– Restrict or object to processing;
– Withdraw consent at any time (for marketing or cookies);
– Request data portability.

Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect data from children. If you believe we have, please contact us and we will delete it.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies.

Changes to This Policy

We may update this Privacy Policy. Changes will be posted here with a new “last updated” date. Major changes may also be communicated directly.

Contact Us

If you have questions or concerns about this Privacy Policy, contact us:

📧 Email: consultations@wiseflowai.eu
🏢 Company data: Puaro Ltd., Reg. No. 42103083687, Dunikas iela 23-9, Liepaja, LV-3407

Last updated: 11.09.2025